Privacy Policy — United Icons B.V.

Version: 2024
Valid from: 1 January 2024

United Icons B.V., located at Ambachtsstraat 26, 7461 TP Rijssen, the Netherlands, is responsible for the processing of personal data as described in this privacy policy. We respect your privacy and ensure that your personal data is handled with care, securely stored, and used only for the purposes described below.

If you have any questions, you can contact us via:
Email: info@unitedicons.nl
Address: Ambachtsstraat 26, 7461 TP Rijssen
Chamber of Commerce number: 94018774

1. Personal Data We Process

We process personal data when you use our webshop, place an order, contact us, or interact with our ads. This includes:

Data provided directly by you

• First and last name

• Shipping and billing address

• Email address

• Phone number (optional)

• Payment details (processed securely by the payment provider)

Automatically collected data (tracking)

When you visit our website, we collect data using cookies and similar technologies:

• IP address

• Device and browser type

• Pages visited

• Click behaviour

• Products viewed

• Referring website or ad (e.g., Google or Meta)

Data from advertising platforms

If you interact with our ads on Google or Meta platforms, these platforms may share anonymized or behavioural data with us, such as ad interactions or conversion events.

2. Purposes for Processing Personal Data

We use your data for the following purposes:

2.1 Order processing

• Handling payments

• Shipping your order

• Sending order confirmations and updates

• Customer service

2.2 Improving your experience

• Remembering preferences

• Showing relevant products

• Improving website performance

• Personalizing the webshop

2.3 Marketing and advertising

We use tracking technologies to show relevant ads via:

• Google Ads

• Meta Ads (Facebook and Instagram)

• Email marketing (only when you opt in)

This includes remarketing, conversion tracking, and behavioural targeting.

2.4 Legal obligations

We process data when required for accounting, taxes, or fraud prevention.

3. Cookies and Tracking

We use cookies to analyse behaviour, optimize ads, and improve performance.

Types of cookies we use:

• Functional cookies

• Analytical cookies

• Marketing cookies (Google, Meta, and our own)

You can adjust cookie preferences via your browser settings.

4. Sharing Data With Third Parties

We only share data when necessary:

4.1 Service providers

• Payment processors

• Shipping partners

• IT service providers (Shopify)

4.2 Advertising partners

We use Google Ads, Google Analytics, and Meta Ads (Facebook Pixel and Conversions API). These partners may receive pseudonymized data for advertising and analytics purposes. We never sell personal data.

5. Data Retention

We keep your data only as long as needed:

• Orders and invoices: 7 years (legal requirement)

• Email inquiries: 1 year

• Marketing data (cookies): up to 24 months

• Customer accounts: until deleted

6. Your Rights (GDPR/AVG)

You have the right to access, correct, delete, transfer, object to processing, and withdraw consent for marketing cookies. You can also file a complaint with the Dutch Data Protection Authority (AP).
Requests can be made via info@unitedicons.nl.

7. Security

We take technical and organizational measures to protect personal data, including SSL encryption, secure payments, and restricted access.

8. Processing Outside the EU

Some partners like Google and Meta may process data outside the EU. We work only with parties that comply with GDPR requirements and offer adequate safeguards.

9. Changes to This Policy

We may update this privacy policy when necessary. The latest version is always available on our website.

Contact

For questions about this policy or your data, you can contact us at:
info@unitedicons.nl
United Icons B.V., Ambachtsstraat 26, 7461 TP Rijssen, the Netherlands.